Privacy Policy & Terms of Use

Bayline Auto Collision Policy

We respect your privacy and only collect information needed to provide quotes, answer questions, and improve your experience on our website. We do not sell your personal information.

Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information (name, phone number, email address).
• Service request details (service needed, city/zip code, message).
• Photos you upload (vehicle damage photos for estimates).
• Website usage data (pages visited, device/browser information, approximate location, referral sources).
• Cookies and similar technologies (see “Cookies Policy” below).

How We Use Information

We may use your information to:

• Provide estimates and quotes you request.
• Respond to inquiries and communicate about services.
• Coordinate scheduling, towing support, or rental car options (when applicable).
• Improve website performance and user experience.
• Maintain website security and prevent fraud or abuse.
• Comply with legal obligations.

Cookies Policy

Cookies are small files stored on your device. We may use cookies to:

• Remember basic preferences.
• Understand how visitors use our website.
• Measure performance of campaigns or traffic sources.
• Improve speed, usability, and site functionality.

You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function.

Data Protection & Security

We take reasonable steps to protect the information you submit to us. However, no method of online transmission or storage is 100% secure. If you believe your information has been compromised, contact us as soon as possible.

Sharing of Information

We may share information only when needed to operate our services, such as:

• Service providers (website hosting, analytics, form tools).
• Insurance-related communication (when you request claim support).
• Legal compliance (when required by law).

We do not sell or rent your personal information.

Your Rights

Depending on your location, you may have rights such as:

• Requesting access to the personal data we hold about you.
• Asking us to correct or update your information.
• Requesting deletion of your data (when applicable).
• Opting out of certain data processing (where legally available).

To request changes or ask questions, use the contact information below.

Terms of Use

By using this website, you agree to the following:

• Website content is provided for general information and may change without notice.
• Quotes/estimates may require inspection and are not final until confirmed.
• You will not use the website for unlawful activity or to submit false information.
• Bayline is not responsible for external sites linked from this website.
• We may update these terms at any time by posting a revised version on this page.

Updates to This Policy

We may update this Privacy Policy & Terms of Use occasionally. Updates will be posted on this page with the revised content.

Contact Information

Prefer to reach out directly? We’re happy to help.

Phone: (415) 484-9273

Email: contact@baylineautocollision.com

Address: 965 Richard AveSanta Clara, CA 95050, USA

Hours:

Languages: English | Portuguese | Spanish

Payment Methods: